This summary is for convenience. The full policy below applies.
GIGsorter is operated by Paul Adams trading as GIGsorter (ABN 72 206 243 757), based in Queensland, Australia ("GIGsorter", "we", "us"). This policy explains how we collect, use, store and disclose personal information, and how you can access or correct it. We intend to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply to us.
This policy covers two different kinds of personal information, and our role is different for each:
We don't generally need sensitive information (such as health information) about you, and we ask that you don't send it to us.
We collect information directly from you when you use our website, book a call, sign up, start a trial, subscribe, fill in forms or contact us. We collect some information automatically through cookies and similar technologies, and some from third parties such as our payment provider and the underlying platform. We may also receive information about you from a referral partner or someone in your business who invites you to an account.
We send marketing with your consent or where the law otherwise permits, and we aim to comply with the Spam Act 2003 (Cth). You can unsubscribe at any time using the link in our emails or by contacting us. Even if you unsubscribe, we'll still send essential service messages about billing, security and your account while you have one.
Our website and platform use cookies and similar technologies to keep you signed in, remember preferences and understand how our site is used, including pages visited, device and browser information, approximate location and referring sites. You can restrict cookies in your browser settings, although some features may not work properly as a result.
Payments are processed by third-party payment providers. We generally don't store your full card details; these are held by the payment provider under its own security standards. We keep records of transactions, invoices and payment status.
When you store your contacts' data in GIGsorter, you're responsible for it, and we handle it on your behalf. In particular:
We share personal information with third-party providers that help us run GIGsorter, only as needed for them to provide their services. These include:
These providers handle information under their own privacy, security and data processing terms. We don't control all of their infrastructure, but we choose established providers and take reasonable steps to protect information shared with them. We may also disclose information where the law requires it, or to protect our rights, customers or the platform.
Most of our providers, including the underlying platform, are based outside Australia, so personal information, including your contacts' data, is likely to be stored, processed or accessed overseas, including in the United States, and potentially in other countries where our providers or their sub-processors operate. We take reasonable steps, as required by Australian privacy law, to ensure overseas recipients handle personal information appropriately.
Information in GIGsorter is held mainly on our providers' infrastructure, which uses industry-standard security measures. We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No system connected to the internet is completely secure, so you also play a part: keep your login details safe, use strong passwords, and manage who in your team has access.
If we become aware of a data breach involving personal information we hold, we'll act promptly to contain and assess it. If the breach affects your contacts' data, we'll let you know without undue delay and work with you on next steps. Where a breach is likely to result in serious harm, we'll notify affected individuals and the Office of the Australian Information Commissioner as required under the Privacy Act 1988 (Cth).
AI features are optional. Information you submit to them, which may include your contacts' data, is processed by third-party AI providers to produce the result. Avoid submitting sensitive information to AI features unless you're satisfied it's appropriate. Some AI features carry usage charges under our Terms.
When information is no longer needed, we take reasonable steps to delete or de-identify it.
You can update most of your account information yourself in the platform. You can also ask us for access to the personal information we hold about you, or ask us to correct it, by contacting us. We may need to verify your identity first. We'll respond within a reasonable time, and if we refuse a request where the law allows us to, we'll explain why.
You can browse our website and ask general questions without identifying yourself. To open an account or subscribe, we need identifying information.
GIGsorter is designed for businesses and is not intended for children. If you collect information about children in your account (for example, attendees of family events), you're responsible for complying with the laws that apply.
If you have a concern about how we've handled personal information, contact us first and we'll try to resolve it. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
We may update this policy from time to time. The current version will always be published on this page with its last-updated date, and we'll give reasonable notice of material changes.
Paul Adams trading as GIGsorter
ABN 72 206 243 757
Email: [email protected]
Website: gigsorter.com